JCAC's Blog, Serving the Community


Safely Re-opening the Alpharetta Office

We are excited to annouce that we have created a plan to "softly" open the Alpharetta Office Starting May 18th, 2020. This opening is for clients that could not use tele-med services or prefer to be seen in person. We open mindful that COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people.

The staff of Johns Creek and Alpharetta Counseling (JCAC) has put in place preventative measures to reduce the spread of COVID-19; however, the staff of JCAC cannot guarantee that you or your child(ren) will not become infected with COVID-19. Further, attending in-person appointments with JCAC could increase your risk and your child(ren)’s risk of contacting COVID-19.

The Preventative Measures that JCAC is Putting into Place Includes

1) Air Filtration System:

JCAC is installing an air filtration to the HVAC system which includes HEPA Filtration and Electric Ionization Filters. This filtration is recommended by the CDC to decrease the air born transmission of illness. The filtration system will cycle and sterilize the air in the office four times an hour decreasing the risk of air born cross contamination.

**According to the CDC the COVID-19 is spread “through respiratory droplets produced when an infected person coughs, sneezes, or talks. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.”

2) Closed Waiting Room:

We are asking clients to wait in their car outside of the office rather than using our waiting room. Your JCAC counselor will summon you in by the front door

3) Staggered Appointment Times:

To decrease contact in the hallway and bathrooms, each counselor will see clients at different times of the hour; on the hour, 15 after, 30 after, and 45 after. Please be on time to your appointment to avoid contact with other clients.

4) COVID-19 Exposure and Illness Clause:

If you have been exposed to someone with a positive diagnosis of COVID-19 within the last 2 weeks, or are displaying illness symptoms of any variety, your appointment will be post-poned your appointment to a later time.

5) Office Cleanliness:

The office will be cleaned daily. In addition, your JCAC counselor will sanitize their counseling office between each appointment.

By Scheduling an In-Person Appointment, You Are:

Acknowledging the contagious nature of COVID-19 and are voluntarily assuming the risk that myself and/or my child(ren) may be exposed to or infected by COVID-19 by attending in-person appointments with JCAC.

Agreeing that such exposure or infection may result in personal injury, illness, permanent disability, and death. You understand that the risk of becoming exposed to or infected by COVID-19 at JCAC may result from the actions, omissions, or negligence of myself and others, including, but not limited to JCAC, their employees, volunteers, and other participants and their families.

Understanding that to can schedule a tele-med session with your counselor, and that you are choosing to opt for an in person session at our Alpharetta Office.

Voluntarily agreeing to assume all of the foregoing risks and accept sole responsibility for any injury to myself and/or my child(ren) (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I or my child(ren) may experience or incur in connection with my attendance or my child(ren)’s attendance at in-person appointments with JCAC.

You are agreeing on my behalf and/or on behalf of my child(ren), to hereby release, covenant not to sue, discharge, and hold harmless JCAC and the staff of JCAC, its agents, and representatives of and from the claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto.

Understand and agree that by scheduling this appointment, you release includes any claims based on the actions, omissions, or negligence of the JCAC, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any in-person appointments with JCAC.

We look forward to continuing your care during this uncertain time. It is our pleasure to serve you and your family!

Sincerely, The Staff of JCAC

To Schedule an In-Office Appointment, Click Here

To Learn More about the JCAC Staff, Click Here

To Download a Free Copy of "Finding Calm in the Storm" Click Here


The JCAC Alpharetta Office!

Johns Creek and Alpharetta Counseling (#JCAC) is a warm and family orientated counseling practice in Alpharetta, Ga. We offer online counseling services in the states of Georgia and Florida. We offer in-office counseling service at our Alpharetta office which is conveniently located to serve Johns Creek, Milton, Roswell, and Cumming, Ga.

The JCAC Counselors specialize in counseling services throughout the lifespan! We offer play therapy, counseling for children, parental support, adolescent counseling, mental health services, couples counseling, premarital therapy, and individual counseling for adults.

To learn more about our practice, click here!

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