JCACounseling

Scheduling Your 1st Appointment

Compassionate Counseling Services to Help You Take the First Step Toward Healing

Schedule A Consult Today!

Getting Started

Questions or ready to start counseling? Call our JCACounseling intake line at 404-834-2363 — available Monday–Friday, 9:00 AM–5:00 PM. We’re here to listen, understand, and connect you with the right support. Our intake team will explore your needs, match you with the best JCACounseling therapist, and schedule your first session or consultation. If we’re not the right fit, we’ll still help you find a trusted counselor who is. 💙

Schedule Your Consultation Call!

Schedule A Call Below!

What To Expect:

- We’ll call you at your scheduled consultation time.
- Please allow 10–30 minutes for the call.
- During the call, we’ll assess your needs and help match you with the right counselor.

cOUNSELING OFFICE HOURS

Counselors at Johns Creek and Alpharetta Counseling offer standard business hours, as well as night ...More

Counselors at Johns Creek and Alpharetta Counseling offer standard business hours, as well as night and weekend hours. Each counselor manages their schedule and is in the office at different times. Let us know what days, nights, or weekend times work best for your family and we can match you with a counselor that shares that schedule.

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Call Today!

wHAT TYPE OF COUNSELING DO I NEED?

Knowing what type of service, or what type of counseling you or your child needs can be hard. We at ...More

Knowing what type of service, or what type of counseling you or your child needs can be hard. We at Johns Creek and Alpharetta Counseling want to help you find what services best fit you. If we are not the best fit or the right service, we will recommend someone who is. It is our mission to serve you and assist you in finding where you want to go.

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Services

wHAT WE OFFER

We are an outpatient counseling office, that means we offer counseling services weekly, bi-weekly, o...More

We are an outpatient counseling office, that means we offer counseling services weekly, bi-weekly, or monthly. We do not offer emergency services or walk-in appointments. If you have a medical emergency, please call 911 or go to the hospital of your choice. We offer outpatient counseling services to children, teens, adults, couples, and families for anxiety, depression, divorce, transition, loss, trauma, among others. We do not offer services for acute medical disorders such as Bipolar, Schizophrenia, or Dissociative Identity Disorder.

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Learn More

First Time Coming To Our Office?

Before your first appointment you will be emailed a link to a portal where you will find counseling intake paperwork.


First Appointment

You can expect that you feel heard, understood, and cared for. You and your counselor will review the intake paperwork, as well as discuss what you hope to accomplish, identify goals, and make a plan for counseling. The counselors at Johns Creek and Alpharetta Counseling are here to serve you, walk along side you, and help you meet YOUR goals, not tell you how to change.


Completing Office Forms:

We have an online portal to complete your documents electronically. If you are a new client and do not have a username and password yet, please call your counselor directly, only they can resend a portal link.


Download and view our HIPAA Privacy Practices
Learn more about JCAC's compliance with the No-Surprise Law
What To Expect: For Adults
During your first therapy session, you’ll meet with your counselor to start building a safe and trusting relationship. Together, you’ll discuss your history, explore the challenges you’re facing, and set meaningful goals to guide your counseling journey. Finding the right fit is important — you should feel comfortable, supported, and able to be open with your counselor.

For couples counseling, the process begins with a joint session, followed by individual sessions with each partner, before continuing with sessions together.

If you have questions about starting counseling or scheduling your first appointment, we encourage you to give us a call.
WHAT TO EXPECT: FOR CHILDREN
We begin with a comprehensive intake play therapy assessment. This process helps us develop a clear diagnostic impression and provide personalized recommendations for your child’s future therapy.

The intake process includes:
1. Parent Intake (parent only) – An initial meeting to gather background information and discuss your child’s needs.
2. Child Intake: Internal Functioning – A one-on-one session with your child to understand their inner world and emotions.
3. Child Intake: External Functioning – A one-on-one session with your child focused on behavior, interactions, and coping skills.
4. Family Session – A family play therapy session, followed by a parental phone consultation to review treatment recommendations and planning.

During the treatment planning stage, we’ll determine the frequency of therapy sessions, clarify goals, and decide on the best balance of individual, family, and parental sessions for your child’s progress.
ONGOING THERAPY

The cadence and longevity of treatment is determined by the goals and the struggle at hand. At times only a few sessions are required, in other situat...More

The cadence and longevity of treatment is determined by the goals and the struggle at hand. At times only a few sessions are required, in other situations a long term counseling relationship is needed. As counselors, we have a unique task to help you not need us anymore, we work to assist you to feel strong in handling your struggle on your own.

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OUR GOAL

Is to help you and your family to be the best versions of yourselves. We do not aim to change who you are or what you believe. We meet you where you a...More

Is to help you and your family to be the best versions of yourselves. We do not aim to change who you are or what you believe. We meet you where you are, follow the goals you create, and assist you to reach those goals within a healthy and safe counseling relationship.

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FINANCES

Therapy is both an emotional and financial investment, one that grows into greater well-being and stronger connections. Johns Creek and Alpharetta Cou...More

Therapy is both an emotional and financial investment, one that grows into greater well-being and stronger connections. Johns Creek and Alpharetta Counseling is a self-pay practice, but we do offer out-of-network coverage. This means you pay upfront, and your insurance may reimburse a portion (often 60–80%, depending on deductibles). We encourage you to check your coverage so you know what to expect before your first session.

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IMPORTANT NOTE ABOUT INSURANCE

Using insurance requires a formal diagnosis (anxiety, depression, ADHD, etc.), which becomes part of your medical record and can affect things like mi...More

Using insurance requires a formal diagnosis (anxiety, depression, ADHD, etc.), which becomes part of your medical record and can affect things like military service, pilot eligibility, or life insurance. Insurance companies may also review your records at any time, which can limit confidentiality. If you’ve already received a diagnosis from a physician, we can collaborate with them. For those needing financial flexibility, we offer limited sliding scale slots, with fees based on family income and size—ask about availability during your intake call.

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